Each part of the machine has been fully tested by the manufacturer before delivery or shipping. The manufacturer’s guarantee does not include damage caused by improper transport and does not include damage to the electrical and electronic systems caused by incorrect connection to the power supply. The guarantee includes repairs or replacement of all the parts that are found to be defective in the 24 months (12 months by the manufacturer + 12 months by the seller) following the delivery of the machine to the customer and applies when the customer informs the manufacturer, no later than the eighth day from when the fault occurred. This Guarantee refers to possible defects in workmanship and it is excluded in any case of improper use, improper placement and connection or in any case of tampering from unauthorized personnel. The guarantee includes all technical telephone support, but the customer is liable for all shipping costs for sending all defective parts to be replaced to The Incubator Store and all technical call-out costs.
The guarantee does not include any compensation for any downtime of the machine or damages incurred during use.
The guarantee does not include any compensation for any downtime of the machine or damages incurred during use.
Only staff authorized by the manufacturer must be allowed to carry out repairs under the guarantee; if this clause is not adhered to, the guarantee will cease to apply.